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Jake
Randall
Chief Operating Officer
Common Room
Jake Randall is Chief Operating Officer at Common Room, the intelligent community growth platform for today’s fastest-growing companies. Previously, he was the VP of Customer Identity at Okta, where he oversaw the acquisition and integration of Seattle unicorn Auth0. He served in a number of different business operations and sales roles over his ten years at Okta, helping it grow from a company of 30 employees to one driving more than $1B in annual revenue. At Common Room, Randall is responsible for marketing, sales, customer success, business development, and operations.
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15 March 2023 10:45 - 11:30
Community and the modern customer journey: How to harness the power of your connected digital engagement channels to accelerate growth
From number of clicks to attendees, page visits, and downloads, data has always been a differentiator. Today’s most successful CMOs look far deeper than surface data—they understand that the modern customer journey starts way before Sales. It starts in your community, where members interact with prospects and other users across multiple digital engagement channels long before they interact with your internal teams. In this workshop, you’ll learn how to harness the power of community data to increase leads, amplify reach, accelerate product adoption, drive faster deal cycles, empower cross-functional teams, and deliver better brand experiences—all through one platform.
15 March 2023 09:30 - 10:15
Panel discussion: Building brand trust in a new era of data privacy
As consumers are becoming increasing concerned about privacy, the positive impact of brand is more important than ever. How can you as a marketer ensure your brand remains trusted as well as identify the most impactful opportunities and threats. Join our panel of experts as they discuss how they've created brand trust, problems they've faced and what's helped them succeed in these changing times.

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